Contract Support

Swansea

Circa 26k per year

Monday-Friday

Resourcing group have an exciting opportunity to join the world's leading global provider of integrated facilities and corporate real estate management. Our client are recruiting for a Contract Support to join the team located in Swansea.

Please note this role is a permanent opportunity, but the contract does come to an end of 31st March 2025. This does not mean the chosen candidate will be out of work, as there will be an opportunity to TUPE to the other incumbent, or take on another opportunity within the company

About the role

Provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

Job Description:

Prepare, attend and actively participate in monthly CLIENT Contract Review meetings.

Plan and arrange Subcontractor call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.

Assist management team with monthly Customer Report

Ensure use of Preferred Suppliers is maximised and best practice is in place with the ability to challenge supplier pricing.

Review Subcontractor performance and feedback through appropriate systems.

Ensure CLIENT systems are in use and kept updated

General Contract Management support for the Lead Contract Support and Account Manager

Ensure integrity of financial transactions for contract

Completion and management of Financial weekly reporting (Invoice Pool, Open Purchase Orders, Paid and Unpaid WIP, Debt, Overtime and Expenses), presenting to the Account and Business Unit weekly.

Person Specification

Organised, ability to proactively plan workload

Structured

Logical

Works in a clear and consistent manner

Attention to detail

Thorough in carrying out a tasks with a high degree of accuracy

Confident and effective in putting across point of view to others

Persistence

Does not let issues go and follows through to resolution

Customer and team focus

Interested?

Contact Liv Longstaff Browne

(url removed)

Resourcing Group is acting as an Employment Agency in relation to this vacancy.