A great opportunity for an electrical bias field service engineer to join a growing team dedicated to providing the best service.

Job Description:

• Deliver exceptional customer service.
• Attend customers site in a timely manner to carry out the task assigned.
• Respond to customer demand promptly and professionally.
• Provide additional support to customers and prospective customers with other types of wrapping & packaging equipment.
• Assist with trials where required.
• Install new machines and provide full operator training.
• Liaise with:
  • Customers both on site and to help to diagnose problems over the phone.
  • The engineering and admin team
  • The Sales Team
• This post does involve regular travel and overnight stays at short notice, as required.
• Weekend work is rare although sometimes necessary.
• Participation in training courses, as and when instructed.

Beneficial Skills / Attributes & Qualifications:

• Recognised electrical engineering qualification.
• Field engineering experience
• Ability to stay away in the week - flexibility in hours if required.
• Excellent communication skills and the ability to be a team player.
• Full UK driving licence.
• Polite telephone manner.
• The ability to work under pressure and manage deadlines.
• Self-Motivation.
• The ability to provide a digital job report on completion of a daily task using excellent English/Grammar.

Package details:

• A company vehicle - inclusive of all service and maintenance, with the use of personal fuel.
• Any specialised tools required to maintain supported machinery.
• Mobile Phone.
• Ipad.
• A company credit card to cover company expenses.
• £40k-£50k salary
• 40-45hrs per week on site + travel
• 2x nights away from home on average per week
• Every 5th weekend will be required to be on call to take a breakdown phone call should a customer need some support - This is a very rare occurrence
• Weekend work - very, very rare although if it's necessary to keep the customers in production then needs must. This is shared out into a 5th week rota - No weekend breakdown call outs last year.