We are currently recruiting for a successful, highly organised, and experienced motor underwriter to join our vibrant, friendly team based in Cardiff. 

Taking on this role you would be joining a small team who support each other daily to make sure they all achieve the best result. You will be responsible for dealing with broker queries via telephone, email, and live chat in a busy environment.  

Fast paced role so if you don’t mind speaking to people a lot on the phone this is the job for you. 

Location:  Based in Cardiff town centre where there are great transports links should you wish to travel by train, car, or bus.  

Responsibilities: 

• Quoting of risks, via online systems and manual underwriting
• Liaising with and building relationships with Agents
• Accurate quoting and full transparency of new business and renewal premiums
• You will be carrying out general administration business support as and when required
• Dealing with renewals and renewal negotiations

Experience

• You will have excellent communication skills both verbal and written coupled with an excellent telephone manner and interpersonal skills,
• You will have a flexible, adaptable, and pro-active approach to tasks with the ability to learn quickly,
• You will be very customer focused with experience in dealing with a high volume of complex calls, working in a fast-paced environment,
• You will have excellent organisational skills and the ability to manage your own workload in line with changing priorities,
• You will be a great team player, with the willingness to support others,
• You will be at a good level in using MS packages such as MS Excel, MS Word and Outlook
• Insurance experience is essential and if you have Motor insurance than that would be a benefit

 
Acturis would be desirable if you have experience using it however this isn’t essential. 
 
Further information

 As well as a competitive salary we offer the following benefits -

• Competitive holiday allowance with the annual option to buy additional days 
• Death in Service benefit of x4 salary
• Company pension scheme
• Very generous maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes 
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
• PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

 
We are proud of our success and growth and have been recognised for many industry awards across our business.  If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.  PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. 
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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