Job Description

Transport Administrator Apprentice – 18-month Apprenticeship

Salary up to £14k p/a (above the minimum wage for apprenticeships)

Based In Diss, Norfolk

Job description

Phoenix Recruitment Services Ltd are currently recruiting for a Transport Administrator Apprentice for our Client based in Diss, Norfolk who are part of a wider and diverse Group of professional, agile and supportive companies, a small freight business presenting a great opportunity very close to the train station. You’ll attend Norwich City College for one day a week, you’ll be taught to Advanced Level 3 (A level) in business administration, you will also receive Level 2 functional skills in maths and in English (if already not achieved prior). You’ll be working in an office environment, alongside the small and experienced Transport team. By the end of the 18-month apprenticeship, you will have completed:

• Business administrator
• Advanced Level 3
• Level 2 functional skills in Maths
• Level 2 functional skills in English

Duties

Enhancing operational efficiency by collaborating with different teams, with a particular focus on assisting HGV drivers while on the road and addressing issues as they arise.

Utilising IT packages and systems, including Microsoft Office, for tasks such as composing letters, emails, and proposals, and for recording and analysing data. The role also involves using specialised IT systems like load boards and freight exchanges.

Updating and reviewing databases to ensure accurate information recording.

Aiding in the creation of correspondence, report writing, and inputting/reviewing work. Maintaining records and files, handling confidential information in accordance with organisational procedures and data protection regulations. This includes managing vehicle maintenance records and health records for drivers.

Fostering positive relationships within the team and throughout the organisation, emphasising collaborative teamwork.

Evaluating processes and offering suggestions for improvements, sharing best administrative practices across the organisation.

 Effectively managing work priorities and time to meet scheduled commitments and complete tasks, while also managing expectations.

Recording minutes and maintaining action logs as required.

Assisting with project management, including contributing to planning, monitoring, and reporting on projects related to growth and expansion.

Requirements

GCSE or equivalent in English & Maths Grade4/C or above is desired.

 A genuine ambition to forge a career in the transport business administration.

• Great communication skills
• Have a professional approach with the ability to work independently as well as within a team.
• Basic knowledge of IT skills, including Microsoft Office
• Ability to demonstrate organisational and problem-solving skills.
• To be self-motivated, adaptable with interpersonal skills.

If you are a motivated individual with strong administrative skills, we encourage you to apply for this position.

Equal Opportunities

Phoenix Recruitment Services Ltd is committed to a policy of equal opportunities for all work seekers and shall adhere to such a policy at all times and will review on an on-going basis on all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, marital status, age, disability, race, colour, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union and we place an obligation upon all staff to respect and act in accordance with the policy.

Phoenix Recruitment Services Ltd shall not discriminate unlawfully when deciding which candidate/temporary worker is submitted for a vacancy or assignment, or in any terms of employment or terms of engagement for temporary workers. Phoenix Recruitment Services will ensure that each candidate is assessed only in accordance with the candidate’s merits, qualification and ability to perform the relevant duties required by the particular vacancy.