Senior IT Technician (12-month Contract)

Our client is looking for a Senior IT Technician to join the team on a 12-month contract, with the possibility of later extension. This role is based in Hampshire and will be inside IR35.

About the Role

As a Senior IT Technician, you will be responsible for the following duties:

• Assist Senior Leaders, Teachers, Administrative Staff, and Students. You will meet or exceed expectations by promptly and efficiently resolving incidents, answering questions, and processing change requests, or by escalating issues to senior team members when necessary. We manage the equipment inventory, maintain audio/visual equipment like classroom projectors, speakers, and interactive panels, and collaborate with suppliers to submit warranty claims, among other tasks. You will be involved in all these activities.
• You will work on various projects, including installing new hardware or software, maintaining firewall policies to ensure security and a safe browsing environment for users, and managing the school's network build image for desktops and laptops.

About You

To be successful in this role, the Senior IT Technician will need knowledge / experience in the following areas:

• 5 GCSEs Grade 5 to 9 including English and Maths or equivalent.
• Troubleshooting Windows 10, Windows Server and Microsoft Office.
• (Desirable) - Level 3 Apprenticeship in IT Support (or equivalent), or Microsoft Certification(s).
• Fault finding and diagnostic skills.
• Organisational and administrative skills.
• Ability to work within a team.
• Interest and enthusiasm for working in IT.
• A desire for continuous improvement.

If you believe you would be a good fit for this role, please submit your application using your most up to date CV and any relevant experience included.

For more information about Senitor and the opportunities we have to offer follow Senitor Associates on Linkedin. Senitor Associates Ltd is acting as an Employment Business in relation to this vacancy.