Demand Planning and Customer Service Support

Posted 2 weeks ago by Stafforce Recruitment

Location:
Grimsby, Lincolnshire
Salary/Rate:
£14.32/hour

Stafforce are recruiting for a Demand Planning and Customer Service Support role at Sofina Foods (Youngs Seafood), based in Grimsby for maternity cover of up to 1 year.

Hours; Monday- Friday 8.45am-5pm

Payrate; £14.32 p/h

The role;

Key responsibilities for the Demand Planning and Customer Service Support role are below;

  • Management of timely and accurate order processing
  • Primary daily point of contact for retailer supply chain contacts and internal business manager
  • Interpret customer intelligence to provide the best possible view of short term future sales
  • Support great service through proactive problem solving and identifying opportunities
  • Support Demand planner to create accurate forecasting on Sofco Demand.
  • Maximise consistent customer service to 98.5%
  • Maximise In Store availability to 99%
  • Improve forecast accuracy
  • Balance between customer and business expectations
  • Establish credibility with stakeholders

Skills and Experience required;

  • Analytical
  • Microsoft advanced
  • SAP knowledge would be an advantage
  • Attention to detail
  • Work on own initiative and collaborate as a team
  • Team player
  • Understanding of supply chains within an FMCG environment

Why work for Stafforce?

  • Great friendly and welcoming working environment
  • Training opportunities and career progression
  • Ongoing assignments
  • STAFFORCE Navigate + App:
  • Shopping discounts.
  • Discounted Gym membership.
  • 24/7 GP service.
  • Health & Wellbeing support.
  • On-line access to payslips and pension information.
Type:
Temporary
Start Date:
ASAP
Contract Length:
N/A
Job Reference:
JN -072024-60411_1720084609
Job ID:
221945321
Applications:
Less than 10

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