Operations Coordinator

Location: Cheltenham, Gloucestershire
Hours: Fulltime, Permanent
Salary: Up to £28,000 per annum

Job Description

Our client is looking for a Travel Operations Coordinator with a passion for travel to join their luxury travel brand! 

Key Responsibilities of an Operations Coordinator

• Oversee tailor-made tour files at the confirmation stage to ensure all operational arrangements are in place for successful programme delivery.
• Work closely with team members and tour directors to create a detailed timetable for each programme.
• Arrange hotels, transport, local guides, group visits, restaurants, and train tickets within budget and on schedule.
• Seek out cost reductions and secure better terms and conditions with suppliers.
• Send accurate reconfirmations and tour details to all suppliers and tour directors.
• Ensure timely provision of tour expenses to tour directors.
• Generate and deliver final invoices for each tour.
• Address and solve any problems that arise during a tour.
• Provide emergency mobile phone service on a rota basis.
• Foster professional relationships with suppliers, tour directors, colleagues, and clients, including through face-to-face meetings.

Key Skills of an Operations Coordinator

• Excellent at keeping things organised and paying attention to details.
• Strong in spoken and written English, including creative writing.
• Good understanding of geography and general topics.
• Up to date with Outlook, Word, and Excel.
• Positive and supportive attitude.
• Able to adjust to different situations easily.

To be considered for this role, apply now or get in touch with Katie Tyrrell at First Base Employment.