Customer Support Assistant

Posted a week ago by Seymour John Ltd

Location:
Telford, Telford and Wrekin
Salary/Rate:
£26,000 - £29,000/annum

Customer Support Assistant – Spanish Speaking | Telford | Permanent |£26,000-£29,000 DOE | Enhanced Benefits & Employee Wellbeing Package

The Company

An international Manufacturing company who supply into the Corporate, Hospitality and Wholesale markets. Working in a small yet diverse team of fellow Customer Support Assistants, you will also benefit from the leadership, guidance and mentorship of a highly experienced Supervisor and Manager. An employer of choice in the local area with excellent progression opportunities available.

What’s in it for you?

  • 8:30-5pm Monday to Friday, 40 hours per week.
  • 25 days holiday + bank holidays (pro rata)
  • Hybrid role after successful probationary period (2 days WFH)
  • Free on-site parking

The Opportunity

  • Predominantly supporting International Customers with administrative and Customer support.
  • Acting as the first point of contact for incoming Customer enquiries from Spanish speaking stakeholders.
  • Taking responsibility of the coordination, communication and delivery of Customer contact in reference to their orders.
  • Liaising with your colleagues in the wider operation, including but not limited to logistics.

The Candidate

You will be an experienced, Spanish speaking Customer Service professional who has a natural flair for organisation, attention to detail and relationship building. You will be proactive, enthusiastic and keen to learn. Ideally, you will have worked within a similar role within a Manufacturing environment, however this is not essential.

For further information please contact Lydia Johnson at Seymour John Ltd

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Type:
Permanent
Contract Length:
N/A
Job Reference:
LJ37744
Job ID:
222280934

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