Job Title: HR Services Assistant
Location: Bradford
Contract Type: Temporary Ongoing
Weekly Hours: 37
Working Hours: 09:00 - 17:00
Start Date: ASAP
Salary: 27-28k Per Annum

Key Responsibilities:
Shared Services:

• Serve as the first point of contact for all people-related queries throughout the colleague lifecycle.
• Manage queries with a "right first time" approach.
• Provide advice on people policies, practices, and procedures.
• Process all new starters and leavers.
• Maintain 100% accuracy in employee records within the HR system.
• Ensure confidentiality and compliance with data protection laws (GDPR).
• Provide administrative support to the HR Business Partner (HRBP) team.
• Ensure timely and accurate data processing for monthly payroll.
• Support the management of benefits systems and assist colleagues as needed.

Onboarding:

• Support the full recruitment lifecycle.
• Manage job adverts and provide updates on candidate progress.
• Prepare offer letters and contracts within 24 hours.
• Oversee all stages of onboarding to ensure an exceptional experience for new hires.
• Work collaboratively with internal and external stakeholders.

Learning & Development:

• Support the learning and development team with updating apprenticeship records and managing the Learning Management System (LMS).
• Organize training sessions and manage attendance.
• Answer basic queries related to learning and development.
• Log and track requests for qualifications or conferences.
• Manage induction programs for new starters.

Various:

• Assist with key initiatives and projects across the People team.
• Provide ad-hoc support to the wider People team as needed.

Core Focus: Your role involves overseeing HR processes such as administration, onboarding, and compliance, while supporting colleagues and leaders with policies and procedures. You'll play a vital role in helping us provide excellent services to both employees and customers.

Essential Skills:

• Strong administrative and organizational abilities.
• Ability to handle pressure and manage a high volume of tasks.
• Strong multitasking and prioritization skills.
• High levels of confidentiality and professionalism.
• Proficiency in Microsoft Office Suite and experience with HR systems.
• Attention to detail and excellent communication (both verbal and written).
• Strong relationship-building and stakeholder management skills.
• Excellent problem-solving abilities with a solution-focused mindset.
• Ability to take ownership of tasks and follow them through to completion.

Desirable:

• CIPD Level 3 qualification.
• Experience in a People Admin function.

• Hybrid working: 2-3 days a week in the office (Shipley/Bradford).
• A chance to make a tangible impact while working in a collaborative, inclusive environment.