Group Senior Cloud and Infrastructure Engineer

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At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Head Office located in Newcastle upon Tyne is looking to recruit a Group Senior Cloud and Infrastructure Engineer to join the Group IT department. 

As the Group Senior Cloud & Infrastructure Engineer you will be joining a small but efficient team of Infrastructure Engineers and Developers. The primary role of the Group Senior Cloud & Infrastructure Engineer is to support the Group Head of IT Infrastructure with the successful delivery of the IT roadmap and strategy, as well monitoring the performance of our 3rd party MSP against committed service level agreements. This role will be project based, architecting new solutions based on business requirements, identified risks and growth and to take the lead in the co-ordination and delivery of new technical solutions and infrastructure improvements including procedural and process.

Fundamental to the role is the ability to offer exceptional customer service, through excellent written, oral and organisational skills, whilst delivering infrastructure projects. It is critical you manage your own time and workload to deliver multiple projects at the same time and ensure projects are completed to deadlines. In this role, you will have the freedom to explore and provide the best solutions for our users and in turn develop your technical skills by working with some challenging and interesting products and technologies.

The Role

The role of Group Senior Cloud and Infrastructure Engineer will report to the Group Head of IT Infrastructure.

Principal accountabilities of the role include:

Provision of quality technical support to the senior management and exec team

Provision of new IT technical solutions in line with our IT roadmap and strategy

Managing your own workload and time

Executing live changes to data and software in a controlled and authorised manner via approved change management procedures

Suggesting technical and process improvements to colleagues and managers and implementing them as directed / approved

Mentoring and development of the Infrastructure Team

Assisting the Group Head of IT Infrastructure with the development of internal SLA’s and system availability/uptime reporting (where applicable)

Assist in the testing and delivery of the Business Continuity and Disaster Recovery procedures as and when required

Ensure all risks are documented and reported to the Group Head of IT Infrastructure and/or Group IT Director and assist in the review of all IT related risks, prioritisation and remediation.

In the absence of the Group Head of IT Infrastructure, provide leadership and day to day management to the Infrastructure Team

Working with and establishing relationships with third party service providers to ensure full end-to-end service provision whilst carrying out the required IT due diligence

Demonstrable documentation skills (reports, policies, procedures, workflows) as required

Occasional travel across the UK where required

Experience, Qualifications and Skills

Experience

Significant Microsoft Windows 2012 through to 2019 server administration skills and experience

Significant Microsoft Active Directory and Group Policy administration experience

Significant Microsoft 365 product stack knowledge and administration experience

Microsoft SQL 2012 through to 2017 maintenance and administration experience

Microsoft DHCP (Failover scopes) and DNS administration skills and experience

Microsoft IIS administration skills and experience (HTTP/HTTPS binding and SSL Certs)

Understanding of Business Continuity/Disaster Recovery

Understanding of networking and have experience of diagnosing network related issues

Understanding of VLANS, routing protocols, switch administration with the Extreme Switch platform

Extreme Switch and Access Control (NAC) skills and experience

Demonstrable ability of understanding best practice around security and dealing with security incidents, leading a technical team to resolve such incidents and reporting to key stakeholders

Knowledge and experience of working with Amazon Web Services (EC2, VPC, S3, RDS etc)

Qualifications and Training

Current Microsoft Certifications

Current Amazon Web Services Certifications 

Current Microsoft 365 Certifications 

Skills and Aptitude

Good communication and listening skills

Demonstrable ability to manage and prioritise significant workloads

Fault finding and troubleshooting skills essential

Logical and thorough approach to incidents and requests

Exceptional customer service skills

Good administration skills

Ability to work on your own as well as part of a team

Committed to diversity and inclusion

The Role and Working Conditions

Willing to be flexible in respect to day-to-day duties and hours worked

You must possess a full UK driving license and have suitable transport with business insurance

Office based role, working Monday to Friday with some ad-hoc travel and overnight stays to the various Divisions across the UK

Core hours and agile working options available

In return we can offer you:

Competitive salary

Competitive annual bonus

Contributory pension scheme

25 days holiday, plus bank holidays

Holiday purchase scheme

Free on-site gym

Access to discounts and benefits portal

ShareSave Scheme

Cycle to Work Scheme

Life assurance

We reserve the right to close this vacancy if a large volume of applications are received.