Service Desk Analyst
Posted a week ago by Vistry Group PLC
- Location:
- Cheltenham, Gloucestershire (5 miles)
- Job Type:
- Permanent
Log incidents by phone in to our ticketing system. Ensure the ticket is correctly categorized and prioritized. Demonstrate excellent communication skills over telephone & email. Develop and maintain self-service documentation. Responsible for keeping the user informed on the progress of … more