One of our Hemel Hempstead based clients requires a Project Control Coordinator (PCC) to report to the Operations Manager, to co-ordinate project activity in supporting sales opportunities for the supply of equipment and services for the retail sector.

A fundamental responsibility of the PC is to ensure that all physical activity is reflected accurately in our ERP system through the administration of Sales Orders and other connected ERP processes. All activity must be planned to deliver the customers’ requirements to agreed costs and time. This includes the preparation of quotes and estimations by the work breakdown and program, maintaining close liaison with all relevant departments.

Working in partnership with the Operations Manager within the designated customer team, this role will ensure that all activity is visible and reported accurately into Sales force or other reporting tools such as bespoke project trackers

Job Description

The Project Coordinator will join a customer team responsible for the following activities:

Equipment call-offs
Internal Pricing Enquiries from Procurement
Detailed equipment and services quotations to the end client (usually a retailer or their appointed Main Contractor)
Sales order entry using our ERP software
Month end routines
Invoicing
Commercial invoices for exporting goods overseas
Project co-ordination with other departments such as Procurement, Warehouse, Design, Sales, Finance and Site Project Managers
Be a client-facing point of contact for operational elements of the service provision
Run daily reports to check all goods have been despatched as requested
General office based tasks to support operational activity
Liaising with Contractors and Quantity Surveyors
Using customer online portals to manage programme requirements
Managing lead times and customer expectations

Skills Required

Competent in the use of Microsoft 365 (Word, Excel and Outlook)
Basic understanding of Commercial principles such as cost price, sell price and gross profit etc.
Basic understanding of project delivery principles such as Project timelines, order of events and logistical requirements
Basic understanding of physical retail equipment or at least the desire to learn
Ability to efficiently gather information from different parts of the business, such as Warehouse, Logistics, Procurement and Manufacturing relating to the delivery of retail installation projects
Briefing skills (written and spoken articulation) to the Implementation team on the key requirements for delivery and installation in line with the agreed process
Ability to work under pressure
Willingness to be flexible with working hours to respond to the needs of the business

Excellent career / promotional prospects will be on offer.